FAQ's

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FAQ's

What services do you offer?

We offer personalized fitness training, nutritional counseling, comprehensive wellness packages, and ongoing support tailored to individual health goals.

How do I choose the right membership plan?

Consider your health goals, schedule, and commitment level. Our staff can help guide you through the options to find the best fit for your needs.

What makes your approach unique?

Our holistic approach combines the expertise of personal trainers and dietitians to ensure physical and nutritional aspects of wellness are equally addressed.

Do I need any prior experience in fitness to join?

No, we welcome individuals of all fitness levels and provide personalized guidance to accommodate beginners to advanced athletes.

How are the personal trainers and dietitians qualified?

Our trainers are NASM-certified, and our dietitians hold advanced degrees in nutrition sciences and are registered with appropriate professional bodies.

What should I bring to my first session?

Wear comfortable workout clothes and shoes, and bring a water bottle and a towel. If you have them, a heart rate monitor and fitness tracker can be useful.

Can I change my membership plan later on?

Yes, you can upgrade or downgrade your membership plan based on your evolving fitness goals and needs.

How do you handle dietary restrictions or preferences?

Our dietitians customize meal plans based on individual dietary needs, including allergies, intolerances, and preferences like vegan or keto diets.

What safety measures are in place at the facility?

We maintain rigorous cleaning protocols, use state-of-the-art equipment, and ensure all staff are trained in first aid and emergency procedures.

What is your cancellation policy?

Members can cancel with a 30-day notice. Individual session cancellations require a 24-hour notice to avoid a cancellation fee.

How often should I meet with my personal trainer or dietitian?

Frequency depends on your specific goals and chosen plan, but typically, sessions range from once a week to three times a week for optimal results.

Can I see the same trainer/dietitian each time?

We do our best to ensure you can work consistently with the same professional to maintain continuity in your training and dietary management.

Do you offer group fitness classes?

Currently, we focus on personalized one-on-one sessions but may offer group sessions based on client demand in the future.

What is included in the initial fitness assessment?

The assessment includes measurements of body composition, strength, flexibility, cardiovascular health, and a discussion of your fitness history and goals.

How do I track my progress?

Progress is tracked through regular assessments with your trainer and dietitian, including updates to body measurements and performance benchmarks.

What happens if I miss a scheduled session?

Missed sessions can be rescheduled based on availability. We encourage consistent attendance to ensure you meet your fitness goals.

Are there any age restrictions for memberships?

We welcome clients aged 18 and above. Minors may be eligible for specific programs with parental consent.

How long does it typically take to see results?

Results vary based on individual goals, but most clients notice improvements in their fitness and well-being within the first three months.

Do you offer nutritional products or supplements?

Yes, we provide recommendations for high-quality nutritional supplements as part of some dietary plans.

Can I get a trial session before committing to a membership?

Yes, we offer a complimentary trial session for new clients to experience our services before making a decision.

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